Help & Support
Experiencing an issue with JonesHQ Finance? Send us an email and we’ll get it sorted.
How to reach us
All support is handled via email — we aim to respond within 24–48 hours.
Describe the issue
Include a brief description of what went wrong and the page or section where it occurred.
Attach a screenshot
A screenshot of the problem is always helpful and can significantly speed up resolution.
Steps to reproduce
If you can reliably reproduce the issue, note down the steps — it helps narrow things down quickly.
Response times
All reported issues are reviewed as soon as possible. Complex bugs may take a little longer to fix.
Independent Project — Currently In Development
JonesHQ Finance is a personal, independent project actively being worked on. Some features may be incomplete or subject to change. Your reports genuinely help improve the platform — every issue raised is taken seriously and addressed as soon as possible.
Ready to get in touch?
Drop us an email and we’ll get back to you as soon as possible.